Responsible gaming
Betting should be fun — never a source of income. These are the tools we put in your hands.
🔞 No one under 18. We validate CURP and age at sign-up. Minors' accounts are closed and their funds returned.
Deposit and time limits
In your account settings you can set, at any time:
- A daily, weekly or monthly deposit limit;
- Loss and stake limits;
- Session-time alerts and limits.
Limit reductions apply immediately; increases go through a waiting period.
Breaks and self-exclusion
You can pause your account for 24 hours, 7 days or 30 days — or self-exclude indefinitely. During self-exclusion we send no promotional messages and account access is blocked.
Self-assessment test
Answer honestly: have you ever bet more than you could afford to lose? Tried to win back losses by betting more? Has gaming affected your sleep, work or relationships? Have you hidden how much you play from someone?
If you answered "yes" to two or more questions, consider using limits, taking a break and seeking professional support.
Free professional help
- Gamblers Anonymous — free, confidential support groups for people with gambling problems.
- Línea de la Vida (CONADIC) — free 24-hour guidance in Mexico: 800 911 2000.
- Centros de Integración Juvenil — free care for addictions, including behavioral ones.